GST’s Managed Services oversee and control the constant changes and requirements of IT management. Let us assist in areas such as: help desk support, asset management, enterprise level system administration, user support, and emergency server hardware replacement.
GST Managed Services include:
- Computer Device Driver Management – one click connection to OEM driver download website for major OEMs.
- Network Speed Testing – analysis and reporting of network speeds by workstation and servers.
- Windows System Restore– remote access and calendar Windows OS restore points
- Secure Technician Remote Access– allows technicians to work remotely on any device from anywhere in the world.
- Vulnerability, Scanning & Intrusion Testing- tests that protect against intrusion.
- Patch Management– full control over patch distribution by computer, site, or group.
- Computer Warranty Management – reporting for asset management and equipment life cycle.
- Remote Monitoring & Management— 24 x 7 network availability, and performance monitoring using our proprietary solutions suite. Our services are web-based which allow IT departments the ability to prevent intrusion, conduct trend analysis, and provide management reports.
- Help Desk Services— covers a wide variety of support solutions from desktop applications to all types of hardware and connectivity.
- Operations Management — provides the oversight you need to assess the profitability and productivity of your IT infrastructure, investment and staff.
- NOC Services— 24 x 7 remote monitoring, remote remediation, and Microsoft Operating System patch management service for both servers and workstations.
- Project Staffing— certified engineers and technicians are available for long-term projects and contractual positions. GST offers different service level agreements based on your needs and requirements.
Our technical proficiency, abundant resources, and decades of past performance, GST developed a comprehensive array of managed IT services and cloud-based collaboration, networking, storage and mobility service offerings. To save on expensive operating expenditures, GST can now be the single point of contact for migration, management, and technical support for the entire enterprise.
GST has worked with numerous clients across multiple industries to provide IT and AV solutions. You can read about GST’s methodology to helping our customers with their business requirements and the GST solutions provided.