Business operations require 24/7 support and monitoring. GST’s customized services extend beyond staff augmentation. GST’s certified and trained professionals can provide the necessary services to meet your mission-critical objectives and business workflow.

MONITORING & ALERTS

24x7x365 monitoring
Data center alerts
Security alerts

DOCUMENTATION & REPORTING

Maintenance & warranty list
Asset & software inventory
Customized reports

SERVICE DESK

  Local GST service desk
  Remote desktop management
  Comprehensive ticket reporting

HARDWARE SUPPORT

  Software updates & patching
  Routine maintenance
  Basic warranty support
  System upgrades

PREVENTATIVE MAINTENANCE

  System health check
  Software & patching updates
  Restoration testing

BACK-UP SUPPORT

  On-site backup maintenance
  Backup strategy & planning
  Backup checks

CLIENT MANAGEMENT

  Strategic review meetings
  Product procurement services
  Vendor liaison
  Industry updates and roadmaps

CYBERSECURITY SUPPORT

  Web content filtering
  Vulnerability reports
  Firewall maintenance
  Endpoint security updates

Let’s talk about how to make your next project a success

Consider us as an extension to your team.
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